How we process your personal information
How we process your personal information
Personal data and processing of personal data
Any kind of information that can be directly or indirectly attributed to a natural person who is alive is counted as personal data. Processing of personal data is all that happens with the personal data. Any action taken with personal data constitutes processing, whether performed automatically or not, such as collection, registration, organization, structuring, storage, processing or modification, preparation, reading, use, disclosure by transmission, dissemination or other provision , adjustment or merging, restriction, deletion or destruction.We process personal data about you if you:
• is a customer of Soltech
• is a supplier to Soltech
• Is part of Soltech’s recruitment process or is looking for an internship
• is an interested or potential customer for Soltech
• Seeking someone via our office telephone numbers
• have signed up for newsletters from us
We may handle the following personal data that may be attributed to you:
• position / role
• email address
• telephone number
• user name
• order information / information about cases and equipment we are responsible for
• IP number
• organization numbers for trading companies and individual companies (social security numbers)
• other information that you provide during your contacts with us
The personal information we may collect and process about you if you are looking for work or an internship with us is:
• e-mail address
• telephone number
• social security number
• driving license
• language skills
• past and existing employment
• any occurrence in the load register
Purpose of treatment and legal grounds
We process your personal information for the purpose of managing our customer relationships, purchasing and delivering goods, providing support and marketing our goods and services. The treatment is done on the basis that it is necessary for us to enter into and fulfill our agreement with you as well as for our legitimate interest in reaching out with marketing. At the same time, the information helps us to analyze, adapt and improve our service offering and our communication with you. The information that is automatically recorded by our measuring instruments and technical logs during use, navigation, internet connection, technical equipment etc. is used to manage the customer relationship, and at the same time helps us to ensure that the services always function properly and maintain the quality. We can proactively solve technical problems, minimize the risk of errors and prevent anyone from abusing your services with us. The information allows us to give you the best possible user experience on the technical units you need to use in our systems. Soltech sends out newsletters via e-mail to customers. In order for us to send e-mail, you must register an e-mail address. In some cases when you wish, newsletters can also be sent to you who are journalists or for other reasons interested in Soltech’s operations and services. Then you can choose whether you represent a company, a private individual, a journalist or otherwise. This is done so that we can send you the most relevant information as possible. You can cancel your subscription at any time and your email will be deleted from the mailing register. If you are looking for work or an internship at Soltech, your personal data will be processed with the aim of completing the recruitment process or the appointment of an internship in an appropriate way and based on applicable legislation. When applying in the recruitment process, you need to actively give your consent to the processing of your personal data. Here it is clearly specified how your personal data is processed, how you can change it, delete it and how you can withdraw your consent. Without the job applicant’s consent, you cannot apply for the job / internship.
Storing personal data
We will store your personal data for as long as necessary to fulfill the purpose of the processing. We always process your personal data to the extent and during the time we are required to do so by law. To the extent that your personal data is no longer necessary to fulfill the purpose of the processing, or the processing for any other reason would no longer be permitted, the information will be anonymized or deleted. Should the customer relationship with us cease, we store your name, your address, your e- postal address and telephone number for marketing purposes for a maximum of one (1) year after the end of the customer relationship. Personal data in application and recruitment documents are stored for a maximum of two (2) years. Regarding press contacts, erasure of information is done when you unsubscribe from mailings about press information. For information on changes or at least (1) once a year, Soltech goes through the list and re-examines whether the contact is still relevant or should be removed from the clock system. to contact you. The messages that are generated usually contain names, companies, contact information, case (things that make it clear what the contact means). Information about contact details when you wish to be contacted is sent to the affected person via e-mail or sms. As part of this registration, the telephone call is recorded and stored for a limited time. The reason why the information is saved is because, if necessary, we can access the message again. All data is automatically deleted after six (6) months and cannot then be restored.
You should always feel safe when you submit your personal information to us. Soltech safeguards a high level of security for your personal data and takes appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, dissemination or destruction. For example, we use encryption to protect sensitive data transmitted via the Internet. Only employees who do a specific job will have access to personally identifiable information. The IT systems used to store personally identifiable information are stored in a secure environment.
Soltech is responsible for the processing of your personal data in accordance with applicable legislation. At your request or on your own initiative, Soltech will correct, de-identify, delete or supplement any information that is found to be incorrect, incomplete or misleading. You have the right, in accordance with applicable personal data law, at any time to request access to the personal data processed about you, to have incorrect personal data corrected, for Soltech to stop processing and delete your personal data, to process your personal data. personal data is restricted, to exercise your right to data portability, and to object to the processing of personal data. In such case, please contact Soltech at the address given below. You also have the right to submit a complaint to the Data Inspectorate at any time if you believe that your personal data is processed in violation of applicable personal data legislation.
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